FAQs

Do I qualify for Home Health Care?

You are eligible to receive home health services if you meet the following conditions:

  • You have doctors' orders stating the need for home health services.

  • Your doctor should certify that you need skilled services either skilled nursing care on an intermittent basis or therapy services (i.e., physical/occupational/speech therapy)

  • Your condition restricts your mobility, and are considered "homebound", your doctor must certify your homebound status.

 

We can help consult with your doctor.

What does "homebound" status mean?

Medicare requires homebound status for all home health patients unless NOT required by your payor.  You are considered homebound if :

  • You can't leave your home under normal, everyday circumstances. When you do leave the home, it requires a taxing effort and assistance from another person – particularly when getting in and out of an automobile – or from a walking device such as a cane, walker, or wheelchair.

  • You can only leave the home to receive medical care and make other short, infrequent but necessary trips. This can include attending major family events, attending religious or memorial services, an occasional outing to the salon, etc. If you meet this criterion then you are considered homebound and may qualify for in-home skilled nursing care services.

 

Still, have questions? Contact us. Our clinicians will be in touch, typically within an hour.

Who pays for home health care services?

If you satisfy certain eligibility requirements, Medicare may pay 100% for your covered home health care cost, for as long as you’re eligible and your doctor certifies that you need it.  

How does Novus select its skilled care staff?

Our hiring standards are pretty stringent, and each staff member must clear our screening process which includes:

  • Case-based interview process

  • License verification

  • Personal and professional reference crosscheck

  • State and federal background checks

  • Competency evaluations

Who pays for hospice?

If you satisfy certain eligibility requirements, Medicare may pay 100% for your covered Hospice care cost, for as long as you’re eligible and your doctor certifies that you need it.  

How do we start hospice? 

If you think you or your loved one is Hospice appropriate please talk with your doctor or reach out to us! We are happy to help you through the process and can work with your doctor or our medical directors to get hospice care started.